Shipping Policy

Thank you for shopping with TriMatter Gear! Please read our shipping policy carefully so you know what to expect when you place an order.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. You will receive an email confirmation once your order has been placed and another when it has shipped.

Shipping Times

We ship via USPS and UPS. Estimated delivery times after your order ships:

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days

Please note: Some items in our catalog are sourced from international suppliers. In these cases, delivery may take 10–25 business days. If your item has an extended shipping window, this will be noted on the product page.

Free Shipping

We offer free standard shipping on all orders over $150 within the United States.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at dj65432@outlook.com and we will work to resolve the issue promptly.

Contact Us

Questions about your shipment? Reach out to us at dj65432@outlook.com or call (304) 413-6282.