Return Policy

We want you to love your gear. If something isn't right, we're here to help.

30-Day Return Window

We accept returns within 30 days of the delivery date. To be eligible, items must be:

• In their original condition (unused, unworn, undamaged)
• With all original tags and packaging intact

How to Start a Return

To initiate a return, email us at dj65432@outlook.com with your order number and reason for return. We'll respond within 1–2 business days with instructions.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods
• Custom or personalized products
• Personal care items (for hygiene reasons)
• Sale or clearance items
• Gift cards

Damaged or Defective Items

If your item arrived damaged or defective, please contact us immediately at dj65432@outlook.com with photos of the damage. We'll make it right with a replacement or full refund.

Exchanges

We offer exchanges for items of equal value. To request an exchange, follow the same process as a return and let us know what you'd like instead.

Refund Processing

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed within 10 business days and returned to your original payment method. Please allow additional time for your bank to post the credit.

EU Customers

Customers in the European Union have the right to cancel or return their order within 14 days for any reason, without justification.

Contact Us

Questions about a return? Email us at dj65432@outlook.com or call (304) 413-6282.